Sria Infotech Pvt. Ltd.
Applicable to all invoices, product sales, and service engagements
GSTIN: 36ABICS3346M1ZV
Hyderabad, Telangana – 500049
hr@sriainfotech.com
All invoices are due on the date specified as the Due Date on the invoice. Payment must be made in full in Indian Rupees (INR) via NEFT / RTGS / Cheque / Online Transfer to the bank account details provided on the invoice. A late payment interest of 2% per month will be charged on outstanding amounts beyond the due date. Sria Infotech reserves the right to withhold delivery of goods or services until full payment is received.
Products are delivered to the billing address unless a separate shipping address is specified. Delivery timelines are estimates and Sria Infotech shall not be liable for delays caused by the manufacturer, courier partner, or circumstances beyond our control. Risk of loss or damage transfers to the buyer upon delivery. The buyer must inspect goods at the time of receipt and report any visible damage within 48 hours of delivery.
Hardware products carry the manufacturer's warranty as specified in the product description. Sria Infotech acts as a reseller and does not provide any additional warranty beyond what the manufacturer offers. Warranty claims must be raised directly with the manufacturer or through the authorised service centre. Sria Infotech will assist in facilitating warranty claims where possible but bears no liability for manufacturer decisions or timelines.
Orders once placed and confirmed cannot be cancelled unless agreed in writing by Sria Infotech. Returns are accepted only in case of a manufacturing defect confirmed by the manufacturer or if the wrong product was delivered. Returns must be initiated within 7 days of delivery in original, unopened packaging. No returns will be accepted for software, licenses, or custom-configured products. Refunds, if applicable, will be processed within 15 working days after the returned goods are received and inspected.
All prices are exclusive of GST unless explicitly stated otherwise. Applicable GST (CGST + SGST or IGST as per the place of supply) will be charged as per prevailing rates under the GST Act, 2017. The buyer is responsible for providing accurate GSTIN details for input tax credit eligibility. Sria Infotech shall not be liable for any GST credit disallowance arising from incorrect or missing GSTIN information provided by the buyer.
For IT services, SAP consulting, and implementation engagements, the scope, milestones, and payment schedule shall be as agreed in the applicable Statement of Work (SOW) or Purchase Order (PO). Work completed and resources deployed cannot be recalled or reversed; partial deliveries will be billed proportionately. Any changes to scope must be agreed in writing before work commences.
Sria Infotech's maximum liability under any invoice shall be limited to the invoice value of the specific product or service giving rise to the claim. Sria Infotech shall not be liable for any indirect, incidental, special, or consequential losses including loss of profit, data, or business opportunity.
These terms are governed by the laws of India. Any disputes arising out of or in connection with any invoice or transaction shall first be attempted to be resolved amicably within 30 days. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.
Sria Infotech Pvt. Ltd. · 303, 3ʳᵈFloor, Udaya Vensar Apartments, Rd Number 1, Hanuman Nagar, Kothaguda, Kondapur, Hyderabad, Telangana - 500084
© 2026 Sria Infotech Pvt. Ltd.